Who we are
Exceptional Stays, Unmatched Service – Welcome to WALOJA Property Management
Leaders in the integral management of your tourist rental
We are experts in the integral management of vacation properties. Our mission is to increase your profits and ensure that the quality service is always 5 stars. You are our priority, ensuring that your guests have the best experience is our goal. If you win, we win.
Managed
Accomodated
Invoiced
We've got you covered
We offer you the most complete proposal of personalized services on the market, which include all aspects of managing your home to turn it into a highly profitable premium accommodation.
We are AIRBNB collaborators
We are experts in managing the Airbnb platform in Colombia. We safely and efficiently manage your VACATION property, by making sure your property is up to date and by providing high competitiveness within the best market trends.
- Transparency
- Security
- Cost effectiveness
- Visibility
Ad Optimization
There are no second chances for a first impression. Our team will work closely to generate the best ad profile, with the most accurate and up-to date information.
- Your ad profile: we will deliver a comprehensively aesthetic profile by offering professional photography of your rental property.
- Ad description: We will offer detailed information to guests in multiple languages, including guides and instructions so that they better understand the property and its surroundings.
- Ad update: We will periodically review your profile to stay up to date with the current market.
Reservation customization
With Waloja’s technology, you will be able to customize the fundamental parameters for the reservation. Tell us what you want us to communicate to your guests, and we will deliver. In addition, you will be able to control it in real time through the owner’s tab.
Revenue Management
Waloja will take care of managing your property properly, by managing each reservation, setting prices and converting inquiries into new reservations.
- Reservation management: 24/7 Communication with guest in multiple languages, to increase customer satisfaction and increase the properties’s value.
- Pricing: We understand the market, we determine pricing based on the season of the year, the location of the property and we take into consideration our main competitors.
- Closing Sales: Inquiries can be just as important as current bookings. Our main strategy is having a low response time to show potential guests that they are a priority and addressing all their possible questions or concerns.
Check in / Check out Service
Waloja will take care of welcoming guests with the greatest comfort, flexibility and ease so that they can understand the property and the city they are visiting. Once the guests check out, we will review the property to ensure that everything is in perfect condition.
- Security in the process: We will monitor the entry and exit of guests so that you will have a peace of mind for each reservation.
- We speak your language: Waloja welcomes guests in different languages, guaranteeing the best communication without language barriers.
- Availability 365 days a year: It doesn't matter the day, the time or the month. We will be available at all times awaiting to provide excellent service to your guests.
Cleaning service and welcome KIT
We value all feedback and ratings from all guests, this service is not only important for our clients but also to preserve the good condition of the property.
- Laundry: We deliver completely clean bed linen and towels at each check out process.
- Professional and expert cleaning: We value cleanliness and neatness to offer a 5-star stay.
- Welcome Kit: We offer each guest a complete personal care package for their stay.
Maintenance and Insurance
Our team will coordinate and follow through when any type of maintenance is needed, in addition we will take care of any insurance requirements (when a case arises) offered by the Airbnb platform.
- Insurance Required: Each listing is insured by the Airbnb platform with $1 million host damage protection, which covers pet damage, deep cleaning and more.
- Supply purchases and maintenance management: Waloja will keep its team available for the preparation and management of these tasks.
- Service 24/7
RATE
Our rate, 15% per night
This option allows you to completely customize and cover all management needs in your vacation property. A service offered in conjunction with excellence, we strive to offer an outstanding experience for all your guest’s stay. Professionalism at all times, even during any mishaps and ultimately a high profitability of your property.
Own a business that fits your lifestyle.
Excellence
Personalized advice
Decoration
Specialized Services
Architecture project
Tourist license processing
Tax advice
Advice for investors
Photography
Do you want to know how it works?
Our company was born based on these 3 simple steps. Our clients trustworthiness is our most prized value.
First
We visit your property to generate the best and most convenient strategies for your space.
After
We will manage your profile within the Airbnb platform with the greatest impact on the market.
Finally
Your vacation property to generate the best income just by unlocking your device
